TAKE THE STRAIN OUT OF TELEPHONING

TELEPHONITIS !

If you work in an office you probably use the phone, on average, 20-25 times a day and if you don’t have a good posture when on the phone your muscles becomes weak. 

Incorrect telephone posture involves slouching over the desk, ‘ phone cupped between ear and shoulder, as you use your free hands for other activities. Add to that using other office equipment such as typewriter, computer, word processor, a desk not quite the right height, and an unsuitable chair……and you’re in real trouble.

You may think that it won’t happen to you. But if you continue to have poor posture when on the telephone, then it is only a matter of time until the problems arise. This may be after a particular busy time on the telephone at work. So correct it now and save yourself pain later.

You are more likely to develop the painful telephone neck syndrome if you spend all day with a phone glued to your ear. When the pain starts, it suddenly becomes all-important to ring the postural changes!

During a busy telephoning day, make time to stretch out your neck and shoulder muscles. You may prevent problems occurring or getting worse. Make the effort now to stay healthy for work!

Your desk should be the right height for you. You should not have to bend too far forward to reach your work. Your chair should be supportive. Try not to sit on the edge of your chair; sit back into it whenever possible, and straighten up!

Hold the phone in your hand by the mouthpiece, as you hold it up to your ear. Change it from ear to ear if the call is prolonged.

If you are involved in a stressful call, use the relaxing breathing technique. Don’t let stress get to your neck and shoulder region.

 CAR PHONES

If you have to use a car phone on the move, make sure it is one that doesn’t need to be hand held. Apart from the obvious dangers of driving and holding the phone, you will tend to try and cradle the phone between your neck and shoulder hands this will definitely bring on the pains.

PHONE BOXES

When using a public telephone kiosk try to avoid slouching or leaning on the shelf provided. Stand erect and hold your hand straight. Move the phone from hand to hand if you are having a long conversation.

PORTABLE PHONES

These phones probably present the least problems as far as the telephonitis is concerned as they are not attached to a unit and can be used more flexibly. But you still have to be careful about your posture while on the phone. Telephonitis can strike at any time.

TELEPHONIST TELEPHONE SALES

Office telephonists, telesales, journalists, money dealers and in fact anyone who spends most of their working day on the phone are the people most at risk of getting this complaint. They should be provided with a headset with a boom microphone that is more comfortable and helps prevent any real problems occurring. Do make sure however, that you get the opportunity to stand up, stretch and walk around the office every now and then. Sitting in one place all day long is not good for you. 

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